Privacy Policy
Privacy Policy
Introduction
Falcon Trade Guidance.net (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access or use our services, including our website, platform, and any related applications (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
To provide you with our Services, we may collect the following types of personal information:
- Identity Information: Name, email address, phone number, and any other information you provide during account registration or communication with us.
- Financial Information: Bank account details, cryptocurrency wallet addresses, and transaction history.
- Verification Information: Identification documents and other information required for KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.
- Technical Information: IP address, browser type, device information, and usage data related to your interaction with our Services.
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you but helps us improve our Services, including:
- Usage Data: Information about how you use our Services, such as pages visited and time spent on our platform.
- Analytics Data: Data collected through cookies and similar tracking technologies to analyze user behavior and improve our Services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our Services, including processing transactions and responding to your inquiries.
- Compliance: To fulfill legal and regulatory requirements, including KYC and AML obligations.
- Communication: To send you updates, newsletters, and promotional materials related to our Services, if you have opted to receive them.
- Security: To enhance the security of our Services and protect against fraud and unauthorized access.
- Analytics: To analyze usage patterns and improve the functionality and performance of our Services.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in delivering our Services, such as payment processors, cloud storage providers, and analytics companies. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes for which it was provided.
- Legal Obligations: To comply with legal obligations, respond to lawful requests, or protect our rights and interests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, and destruction. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
5. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain legal obligations.
- Objection: The right to object to the processing of your personal information based on legitimate interests.
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Falcon Trade Guidance.net
Email: support@Falcon Trade Guidance.net